Privacy Policy

All the information regarding our Privacy Policy.

Last update: July 2025

Below, we inform you about the processing of personal data we carry out at InvoiceFly. With this Privacy Policy, we aim to comply with all applicable data protection laws based on the regions in which we operate.

At InvoiceFly, we handle data in various contexts and across different types of relationships: leads, customers, website visitors, and users of our invoicing and time tracking platform. Some of these sections may apply to you, while others may not. If that’s the case, simply refer to the section that’s relevant to you.

1. Who is the Data Controller?

Labhouse Mobile, S.L., a Spanish company with its registered address at Plaça de Pau Vila, 1, Ciutat Vella, 08039 Barcelona, Spain, and CIF B04968699 (hereinafter referred to as “InvoiceFly”, “we”, or “our”), is the data controller for your personal data.

This Privacy Policy explains how we handle your data when you interact with our website (invoicefly.com) or when we provide you with our services through our invoicing platform (hereinafter, the “Platform”).

If you have questions about this policy or how we handle your personal data, you may contact us at:

📧 mike@invoicefly.com
 📍 Plaça de Pau Vila, 1, Ciutat Vella, 08039 Barcelona, Spain
 📞 (628) 230-4030
 🌐 https://invoicefly.com/contact/

2. What Services Does InvoiceFly Provide?

InvoiceFly provides a cloud-based invoicing and financial management platform tailored for independent contractors, freelancers, and small businesses. Our services include features such as:

  • Quotation and proposal generation
  • Invoice creation and delivery
  • Time tracking and work logs
  • Online payments
  • Client communication and document management

In this context, InvoiceFly acts as the data controller of personal data provided directly by users who create an account on our platform.

Unlike traditional B2B service providers who process data on behalf of other employers (e.g., HR software), InvoiceFly users are directly responsible for their data, and we do not act as a processor on behalf of other organizations (except in limited collaborative projects where explicitly stated).

Examples of data we process:

  • If you are a freelancer using our platform, we process the data you input such as your name, email, address, client contact information, and payment details.
  • If you send an invoice to your client through our platform, we will process the recipient’s email address and company details for the purpose of delivering the invoice and recording the transaction.

3. What Personal Data Do We Process?

We may collect and process the following categories of personal data:

a. For leads and website visitors:

  • Identifying and contact information: Full name, email address, phone number, job title, business name, industry, and country.
  • Navigation data and usage analytics: IP address, browser data, session activity, cookies and other tracking identifiers (only with consent).
  • Business preferences: Data inferred from your browsing behavior or collected via forms regarding which features of InvoiceFly are relevant to your business needs.

b. For registered users and customers:

  • Account data: Name, email, username, phone, company name, business type, and language preferences.
  • Billing and payment data: VAT number, bank account (IBAN), payment history, billing address, and currency.
  • Documents and communications: Uploaded files (e.g., invoices, quotes, contracts), notes, comments, messages sent via our platform.
  • Technical information: Device data, IP address, browser type, activity logs, and access records.
  • Metadata and usage data: Data about how you use our platform, such as features accessed, frequency of logins, or number of invoices created.

c. Special cases:

  • Data of minors: Our services are not intended for minors or anyone under the legal age to enter into a contract. If we become aware of such use, we will delete the data immediately.
  • To send you newsletters, offers, and personalized marketing communications via email or other channels.
  • To analyze your behavior on our website using cookies and other trackers (see our Cookie Policy).
  • To manage your registration and participation in webinars, events, or promotional campaigns.
  • To share your data with selected partners when you have opted in for such collaboration.

You can withdraw your consent at any time by clicking “Unsubscribe” in our emails or contacting us at mike@invoicefly.com.

b. Based on the performance of a contract or pre-contractual measures:

  • To provide you with access to your InvoiceFly account and enable you to use our services.
  • To allow you to send invoices, receive payments, and generate quotes.
  • To respond to your support requests and assist you with onboarding, troubleshooting, or billing matters.
  • To process payments or issue refunds via our integrated payment partners.
  • To manage your subscription, trial period, or plan upgrades.

c. Based on our legitimate interests:

  • To personalize your experience and recommend features relevant to your business.
  • To contact you with information about our services based on your previous interactions.
  • To analyze usage trends, platform performance, or user behavior to improve our service.
  • To send you product updates and notices relevant to your account or usage.
  • To ensure the technical stability and security of our platform.

We ensure that such processing respects your privacy rights and always allows you to object if you believe your rights outweigh our interests.

  • To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • To comply with tax laws, anti-fraud obligations, and data retention requirements under applicable legislation.

5. Do We Share Your Personal Data?

We only share your personal data in the following circumstances:

  • With service providers who help us operate the platform (e.g., cloud hosting, payment processors, CRM tools, email delivery providers, and analytics tools). These providers process data only under our instructions and for the stated purpose.
  • With financial institutions or partners involved in processing your payments, refunds, or deposits (e.g., Stripe, PayPal).
  • With public authorities, courts, or regulators when required by law.
  • In corporate transactions, such as a merger, sale, or asset transfer, subject to confidentiality and data protection safeguards.
  • With advertising platforms (e.g., LinkedIn, Meta) only to display targeted ads based on your preferences or behavior, and always based on your cookie and marketing consent preferences.

We do not sell your personal data to third parties.

6. Do We Transfer Your Data Internationally?

Your personal data is primarily stored and processed within the European Union. Our main infrastructure is hosted in the AWS data center in Frankfurt, Germany (eu-central-1).

In some cases, we may transfer your personal data to third countries (e.g., to service providers based outside the EU). When we do this, we ensure that appropriate safeguards are in place, including:

  • Transfers to countries recognized by the EU Commission as having an adequate level of protection.
  • Use of Standard Contractual Clauses approved by the European Commission.
  • Additional contractual, technical, or organizational measures where necessary.

You can request more information on the safeguards used by contacting us at mike@invoicefly.com.

7. How Long Do We Keep Your Data?

We retain your personal data only for as long as necessary for the purposes described in this Policy, or as required by law. Specifically:

  • Platform account data: retained for the duration of your subscription and up to 12 months after account closure for backup and legal purposes, unless you request earlier deletion.
  • Financial and invoicing records: retained for up to 6 years for tax and legal compliance.
  • Marketing data: retained until you withdraw your consent or object to processing.

After these periods, your data will be securely deleted or anonymized.

8. What Are Your Data Protection Rights?

Under applicable data protection laws (including the GDPR), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (“right to be forgotten”): Request deletion of your data when it’s no longer needed.
  • Restriction: Ask us to stop processing your data temporarily.
  • Portability: Request to receive your data in a structured, machine-readable format.
  • Objection: Oppose the processing of your data for direct marketing or legitimate interests.
  • Withdraw consent: At any time, for processing based on consent.

To exercise any of these rights, email us at mike@invoicefly.com. We may ask for identification to confirm your request.

If you believe your data protection rights have been violated, you also have the right to file a complaint with your local data protection authority (e.g., the Agencia Española de Protección de Datos in Spain).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or technology. If we make material changes, we’ll notify you via email or a notice on our website.

You can always find the latest version at: https://invoicefly.com/privacy-policy/

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, you can reach us at:

Labhouse Mobile, SL
 📧 mike@invoicefly.com
 📍 Plaça de Pau Vila, 1, Ciutat Vella, 08039 Barcelona, Spain
 📞 (628) 230-4030
 🌐 https://invoicefly.com/contact/